Effective Date: June 1, 2025 Last Updated: June 1, 2025 Applies to: All OrganicCartStudio engagements
Agreement to Terms
By hiring OrganicCartStudio — whether through a project proposal, service invoice, email confirmation, or direct payment — you agree to these Terms and Conditions in full.
These Terms apply to all services provided by OrganicCartStudio, including SEO audits, content writing, link building, on-page optimization, and e-commerce growth consultations.
If you do not agree with any part of these Terms, please do not proceed with an engagement. You may contact us to discuss clarifications before committing.
Our Services
OrganicCartStudio provides e-commerce SEO and content marketing services. The specific scope of each engagement is defined in the project proposal or service agreement sent before work begins.
SEO Audit — Technical analysis, on-page review, keyword gap report, prioritized action plan.
Content Writing — SEO-optimized articles, product descriptions, category pages, landing page copy.
On-Page Optimization — Title tags, meta descriptions, header structure, internal linking, schema markup.
Link Building — White-hat outreach, guest post placement, digital PR. Specific deliverables per proposal.
Shopify / WooCommerce SEO — Platform-specific technical fixes, collection page optimization, site architecture review.
GEO / AEO Optimization — Generative engine and answer engine optimization for AI search visibility.
Anything not listed in the proposal is not included in the agreed scope. Additional work is quoted and billed separately.
Client Responsibilities
A successful SEO engagement works both ways. Our ability to deliver depends on your timely cooperation.
You agree to:
- Provide accurate business information, brand guidelines, and access credentials needed to perform the agreed work (Google Search Console, Google Analytics, CMS access, etc.)
- Respond to feedback requests and approval steps within 5 business days unless otherwise agreed
- Notify us of any major site changes — platform migrations, URL restructures, domain changes, CMS updates — before they go live
- Grant us appropriate access to necessary platforms for the duration of the engagement
- Ensure all information you provide is accurate and does not infringe on third-party intellectual property
Delays caused by late client feedback, withheld access, or unreported site changes may affect deliverable timelines and SEO outcomes. OrganicCartStudio is not responsible for delays or performance issues arising from incomplete client cooperation.
Payments
Project work: 50% deposit due before work begins; remaining 50% due upon delivery unless otherwise stated.
Monthly retainers: Invoiced at the start of each billing cycle; payment due within 7 days of invoice date.
One-time services (audits, consultations): Full payment required before delivery.
Late payments: Invoices unpaid after 14 days from the due date may be subject to a late fee of 2% per month on the outstanding balance. We reserve the right to pause active work until outstanding balances are cleared.
Refunds: Deposits are non-refundable once work has begun. If a project is cancelled after work starts, you will be billed for the portion completed up to the cancellation date. See Section 9 for full details.
Currency and methods: All invoices are issued in USD unless a different currency is agreed in writing. Payment is accepted via bank transfer, PayPal, Wise, and other methods specified on your invoice.
Revisions
Each content deliverable includes two rounds of revisions within 14 days of initial delivery.
Revisions must address the original brief. Requests that expand scope, change the target keyword, or alter the agreed direction are considered new work and billed accordingly.
Revision requests submitted after 14 days of delivery may not be honored without an additional fee.
A revision fixes something that missed the brief — wrong tone, factual error, missing section. New work changes the brief itself — different keyword target, different audience, different format. When in doubt, ask before requesting.
Technical SEO deliverables (audits, recommendations, schema files) are advisory documents. Technical issues unrelated to our recommendations fall outside revision scope.
Intellectual Property and Ownership
Content you commission: Upon receipt of full payment, all content created exclusively for your project becomes your property. You may publish, edit, and repurpose it freely.
Strategy documents and audit reports: SEO audit reports, keyword research documents, and strategy frameworks remain the intellectual property of OrganicCartStudio. They are licensed to you for implementation on your site only. You may not resell, redistribute, or sublicense them to third parties without written permission.
Portfolio rights: We reserve the right to reference your project in our portfolio, case studies, and marketing materials unless you request confidentiality in writing before the engagement begins.
Third-party assets: If your project requires licensed images, fonts, or tools, the cost and licensing responsibility falls on you unless explicitly included in our proposal.
Confidentiality
We treat client business information with professional discretion.
- We will not share your website data, traffic figures, business strategy, or proprietary processes with third parties without your written consent.
- Access credentials you provide are used solely for the agreed work and stored securely. We will not retain them after the engagement ends unless you request ongoing access management.
- If your industry requires a formal Non-Disclosure Agreement, we are happy to sign one. Please request this before the project begins.
In return, we ask that you do not share our proprietary processes, internal strategy documents, or pricing structures publicly or with our competitors without permission.
Results, Rankings, and Guarantees
No SEO agency can ethically guarantee specific Google rankings, traffic numbers, or revenue outcomes. Search engines update their algorithms thousands of times each year. Anyone promising guaranteed page-one rankings is misleading you.
What we do guarantee:
- Work delivered to the agreed specification, on time, and to professional quality standards
- Transparent reporting so you can see exactly what was done and why
- White-hat, Google-compliant practices that protect your site’s long-term health
- An honest assessment of what is and isn’t working
Results depend on your site’s age and authority, the competitiveness of your niche, your platform’s technical health, and how quickly recommendations are implemented. We provide the expertise and execution — results take time and a healthy baseline.
Cancellation and Termination
Client-initiated cancellation before work begins: Full deposit refunded if no work has been initiated.
Client-initiated cancellation after work begins: You will be invoiced for work completed up to the cancellation date, calculated at a pro-rated rate against the project value.
Retainer cancellations: Require 30 days’ written notice. You will be billed for the full current month in which notice is given.
OrganicCartStudio-initiated termination: We reserve the right to terminate an engagement if payment remains overdue for more than 30 days, if a client requests work that violates these Terms or Google’s guidelines, or if communication becomes abusive or makes a professional relationship impossible.
In the event of termination by us, all deliverables produced up to that date remain the property of OrganicCartStudio until outstanding invoices are settled in full.
Limitation of Liability
OrganicCartStudio’s total liability for any claim arising from our services shall not exceed the total fees paid in the 3 months immediately preceding the claim.
We are not liable for:
- Loss of revenue, profits, or business opportunities resulting from search engine algorithm changes
- Ranking drops caused by changes made to the site without notifying us
- Downtime, data loss, or security breaches on your hosting or platform
- Results from third-party tools or plugins we recommend but do not control
- Indirect, consequential, or punitive damages of any kind
Prohibited Use
You may not engage OrganicCartStudio to perform or support:
- Black-hat SEO tactics including private blog networks (PBNs), cloaking, doorway pages, or link schemes that violate Google’s guidelines
- Content designed to mislead, defraud, or harm consumers
- SEO work for sites involved in illegal activities, counterfeit goods, or prohibited industries
- Plagiarism or reproduction of copyrighted content from competitors
- Negative SEO attacks against any website
Requests for prohibited work will be declined. If prohibited intent is discovered mid-project, we reserve the right to terminate immediately per Section 9.
Third-Party Tools and Services
Our work may involve third-party platforms including Google Search Console, Ahrefs, Semrush, Screaming Frog, Shopify, WooCommerce, and various SEO plugins.
OrganicCartStudio is not affiliated with or endorsed by any third-party platform unless explicitly stated. We are not responsible for outages, data changes, or policy shifts by third-party services that affect our work or your results. Tool licensing costs, where applicable, will be itemized in your proposal.
Governing Law and Disputes
These Terms are governed by applicable commercial law. In the event of a dispute, both parties agree to first attempt resolution through good-faith communication within 30 days. If that fails, the matter may be referred to mediation before any formal proceedings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
Changes to These Terms
OrganicCartStudio reserves the right to update these Terms at any time. Updates will be reflected on this page with a revised effective date. For active clients, material changes will be communicated via email with at least 14 days’ notice.
Continued use of our services after the notice period constitutes acceptance of the updated Terms.
Contact
Questions about these Terms? Reach out before signing anything.
Website: organiccartstudio.com
Email: hello@organiccartstudio.com
We typically respond within 1 to 2 business days.